NakedArt

Shipping and returns

Shipping

We send your kit out within 1-2 working days of the order. Delivery then usually takes 2-3 working days from dispatch.

Shipping cost: Courier to Germany — €12.90

Every order goes out in discreet, neutral packaging — with nothing on the outside that hints at what is inside.

Once it ships you will get a tracking number at the email address you gave us.

Returns and complaints

You have 14 days to return a product without giving a reason, counting from the day you receive the parcel.

Return conditions:

  • The product must be unused and in its original packaging
  • The kit must be fit for resale
  • The kit must be complete

How do I return a product?

  1. Write to us at: [email protected]
  2. Tell us why you are returning it (optional)
  3. Send the product to the address we give you
  4. We refund you within 14 days of checking the return

The buyer covers the cost of return shipping, unless the return is our mistake.

Complaints: If the product arrives damaged or incomplete — get in touch straight away and attach photos.

Exchanges: Want a different color variant? Write to us — we will do our best to help.

Given the intimate nature of the product, kits that have been opened and used cannot be returned.

Contact

Email: [email protected]

We usually reply within one working day.

You've got questions, we've got answers!

Didn't find your answer? Write to us at [email protected] — we're happy to help, that's exactly what we're here for!

Yes! Our paints are dermatologically tested and safe for skin. They contain no harmful chemicals. Just keep in mind, though, that every one of us is different and skin has a mind of its own — so before your first painting session we recommend a patch test on a small area of skin, then waiting a little while. The paint manufacturer also advises against using the paints during pregnancy and breastfeeding.
No! The paint comes off skin and hair in the shower without a fight — warm water, soap and a washcloth do it. Our little secret for an easy wash-off: pat some moisturizer into your skin before you paint (seriously, that one step makes a huge difference 😄). Dry skin — especially in winter — drinks the paint in along with the moisture, while hydrated skin lets it go in seconds. And since every skin is different, it's worth testing the paint on a small patch first. Lotion before, warm water and soap after — and in 99% of cases all that's left after the fun is the memories (and a painting on your wall 🎨).
The kit comes with a protective floor sheet — spread it out wherever you plan to paint. We also throw in plastic socks, so afterwards you can make it to the shower without leaving a trail of colorful footprints across the whole floor 😄.
That's entirely up to you — keep your underwear on or take everything off, whatever feels better! This is your moment together.
A painting usually dries in 12 to 24 hours, and if the paint went on thick, give it up to 48 hours to cure completely. Keep the canvas flat or on a hanger during that time, away from damp and away from harsh sunlight. A properly dried painting stretches beautifully onto the frame later and stays with you for years 😊 We've put together a frame kit — it ships separately, by courier 🖼️Frame kit
We don't recommend a hairdryer — it can crack the paint. Better to leave the painting in a well-ventilated room for 24 hours.
Of course! The kit is designed with couples in mind, but nothing is stopping you from making something beautiful on your own.
One step is left: stretching the canvas onto a frame (160×100 cm). You can take the canvas to an art studio. And if you'd rather not go hunting for one, we've put together a frame kit. It ships separately, by courier 🖼️Frame kit